OneCall

Baxter Medical Information Service

Accurate, current and balanced information about medicines is essential for their safe and effective use in treating patients. Appreciating this need, Baxter Healthcare established the One Call medical information service to act as a source of such information for both external and internal customers.

Dedicated toll free telephone numbers and email address are available for health professionals to direct clinical/technical questions on Baxter products to a central point within the Baxter Sydney office:


Australia: 1300 302 409
New Zealand: 0800 556 682
Email: onecall@baxter.com

Alternatively, you can contact Baxter Healthcare directly using the numbers below:

Australia

Baxter Healthcare Pty Ltd
1 Baxter Dve,
Old Toongabbie,
NSW 2146

Tel: +61 2 9848 1111
Customer Service: 1300 789 646

New Zealand

Baxter Healthcare Pty Ltd
33 Vestey Dve,
Mt Wellington
Auckland

Tel: +64 9 574 2400
Customer Service: 0800 229 837

Please note, Baxter Healthcare can not provide medical or healthcare advice – your treating healthcare professional is the most appropriate contact for this purpose. If you would like information on Baxter products please call Baxter OneCall Medical Information on 1300 302 409 (for Australia) or 0800 556 682 (for New Zealand). If you would like information on Baxter products or report an adverse event please call Baxter OneCall Medical Information on 1300 302 409 (for Australia) or 0800 556 682 (for New Zealand).